Marines


MCB Camp Pendleton

MCB Pendleton Seal

FREQUENTLY ASKED QUESTIONS

Q1: How can I get updates on my service request?

A1: For any questions or updates on service requests, contact your respective Area Facilities Manager.

 

Q2: What if my discrepancy is not addressed in a timely manner?

A2: If you make a LOW PRIORITY routine service request and the discrepancy is not addressed within 30 days, contact your respective Area Facilities Manager for updates.

If you make a MEDIUM PRIORITY routine service request and the discrepancy is not addressed within 5 working days, contact your Area Facilities Manager for updates.

If you make an EMERGENCY service request and the discrepancy is not addressed within 24 hours, contact the 24-Hour Customer Service line at (760) 725-4683.

 

Ensure you keep a copy of your request. This is your receipt of trouble ticket submission. 

 

 

 

QUESTIONS

We welcome your questions and feedback. For more information, contact your respective Area Facilities Manager.