This section is also responsible for initiating tracer action when requested by Marine Corps units for both inbound and outbound shipments. The following information is required to initiate a tracer action:
1. Receive tracer action requests from unit via normal correspondence or email with the correct format. Telephone requests will not be accepted (unless 02/999). All requests must be in writing.
2. Tracer requests criteria - must include the following:
a. TCN number, document number, date shipped, point of embarkation (POE), quantity, and unit price.
b. The extended dollar amount must be $100.00 or greater. The tracer must be at least 100 days from the date shipped. If the tracer action requested is over 150 days, the extended dollar value amount must be $500.00 or greater.
3. If the tracer action does not have all of the required information or doesn't meet the 100 day or dollar amount criteria, the request will be returned to the unit with the appropriate memo and explanation as to why.
4. Tracing aged shipments based on dollar criteria.
a. Check the Automated Manifest System (AMS), to see if the TCN or document number is in the system. If so, a copy of the tally sheet and memo is forwarded to the unit indicating proof of delivery. If not, a message is sent to DDRW and SDDC requesting shipment status. The unit will receive an information copy of the message.
b. If the message returns with a negative response, a TDR to close out the tracer is required. The unit should then request proof of delivery from the Source of Supply or Depot. Once a proof of delivery is received, the original TDR Claim Section is prepared and submitted to SDDC for reimbursement to the customer.