Basic Allowance for Housing
Local Schools
Public Transportation
Why did the Government enter into public private venture agreement?
The shrinking housing budget coupled with aging housing units and maintenance backlogs made it difficult for the Navy/Marine Corps to provide quality housing to service members. The public private partnership makes it possible for the Navy/Marine Corps to renovate and construct family housing quickly and economically.
Who oversees the Public Private Venture (PPV) partner?
Oversight of the PPV partner occurs on several levels. Naval Facilities Engineering Command (NAVFAC), Southwest Division will maintain oversight and adherence to the agreed upon business management agreement. MCB Camp Pendleton Family Housing staff will have daily interactions with the PPV partners. The installation government family housing office implements the regional program, evaluates housing services, and serves as an advocate for military families.
What recourse will military families occupying Public Private Venture (PPV) homes have if the property manager does not respond to unresolved issues or if maintenance is unsatisfactory?
Family Housing Resolution 3-step Process (See Family Housing 3-Step Resolution Process)
Step 1 - Identify the issue whether maintenance related, customer service related or any other unresolved issues with the Public Private (PPV) company. Call your district office first to discuss.
Hunt Military Housing 24 Hr. Service Line: 844-887-6840, or www.deluzfamilyhousing.com
Liberty Military Housing 24 Hr. Service Line: 888-578-4141, or Liberty Military Housing
Step 2 - If the issue is unresolved or incomplete, contact the Public Private Partners (PPV) Regional Management Office:
Hunt Properties Regional Management Office: 760-385-4835, 08:00 - 17:00 Mon-Fri
Liberty Military Housing Regional Management Office: 760-400-8179, 08:00 -17:00 Mon-Fri
Step 3 - If the issues have not been resolved via step 1 or step 2 and you remain unsatisfied, contact the Installations Government Family Housing Advocacy Department:
Family Housing Advocacy Office: PNDLFAMILYADVOCACY@USMC.MIL 760-725-3025, 07:30-17:00 Mon-Fri
Who will enforce the rules under PPV?
Both Public Private Venture (PPV) partners and Naval Facilities Engineering Command (NAVFAC), Southwest Division will enforce the agreed upon rules as stated within the contractual business agreement.
Why do I have to sign a lease?
The PPV is private housing property management company, and a lease is required as is the case when renting in the private sector. Every resident will sign a lease. Should a member choose not to sign a lease, they give up their right to occupy base housing.
Who will resolve pay issues?
Installation Government Family Housing Office along with the service member's command will diligently work together to resolve pay account problems. Immediately notify the management team if you have a pay problem related to your Basic Allowance for Housing (BAH).
Where can I get more information about BAH?
https://www.defensetravel.dod.mil/site/bah.cfm
What is my responsibility in paying the rent?
When moving into family housing, BAH is paid directly the PPV Partner NOT the service member. All increases to BAH are automatic for Marines. Service members from other branches of the armed forces must inform the housing office of an increase. NOTE: Under PPV, the service member is responsible for informing the management office of his/her BAH increase either due to regular pay raises or promotions. Failure on the service member's part to advise the PPV management office of the BAH increase will place him/her in noncompliance of the lease agreement and could result in eviction. The lease is written to automatically adjust for increases in BAH without issuance of a new lease.
Will there be increases in rent?
Rent is tied to the BAH. As the BAH rate adjusts, the rent will also adjust. Adjustments in BAH rates usually occur once a year in January.
If we get immediate orders, can we move-out without giving a 30 days' notice?
Yes. The Servicemembers’ Civil Relief Act permits early exit without penalty.
“Tenants have the right to terminate this Lease early under the Servicemembers Civil Relief Act (50 U.S.C. §§ 3901-4043, the “SCRA”). Generally, the SCRA provides active-duty service members and dependents of active-duty service members the right to terminate a lease for residential property prior to the regular lease termination date when the service member is required to move due to military orders for a permanent change of station (PCS), for retirement or separation, or for a deployment of not less than ninety (90) calendar days. To terminate a lease early under the SCRA, the Tenant must provide the Owner written notice of termination and a copy of the relevant military orders or a statement from the service member’s Commander confirming the orders”.