Bachelor Housing Main Office
Building 1341
Marine Corps Installations West
Marine Corps Base, Camp Pendleton, CA
760-763-5953 / 760-763-5881 / 760-763-9082
BEQ TROUBLE TICKET REQUEST PROCESS
Ensuring the structural integrity of BEQs are a top priority, and the Camp Pendleton Public Works Department is committed to providing professional and timely room maintenance services via the submission of a BEQ Trouble Ticket. Understanding that general wear-and-tear is inevitable, tenants experiencing any type of room discrepancy or maintenance issue must use the official BEQ Trouble Ticket.
EMERGENCY SERVICE REQUESTS
For all emergency maintenance requests, call the Unity 24-hour emergency response center. Emergency requests are handled via phone submission.
760-725-4324 / 760-725-4348
NON-EMERGENCY (ROUTINE) SERVICE REQUESTS
1. Fill-out a Trouble Ticket and SELECT MEDIUM or LOW Priority
2. Upon submission of the Trouble Ticket you will receive a confirmation email. This is YOUR receipt of the request. Keep this email.
3. For updates contact your respective Area Facilities Manager.
SELF-HELP PROCESS
The purpose of the Self-Help Program is to provide tenants a way of repairing or replacing broken or damaged materials for the necessary upkeep of a building, BEQ, or office space. Self Help will provide materials that will aid in the maintenance of buildings, BEQ’s, and office spaces. These items will be provided at no cost to the unit, except for some tools that may be required.
QUESTIONS
We welcome your questions and feedback. For more information, contact your respective Area Facilities Manager.