Bachelor Housing Main Office: Building 1341

Marine Corps Installations West-

Marine Corps Base, Camp Pendleton, CA

(760) 763-5953/5881/9082

BEQ TROUBLE TICKET REQUEST PROCESS

Ensuring the structural integrity of BEQs are a top priority, and the Camp Pendleton Public Works Department is committed to providing professional and timely room maintenance services via the submission of a BEQ Trouble Ticket. Understanding that general wear-and-tear is inevitable, tenants experiencing any type of room discrepancy or maintenance issue must use the official BEQ Trouble Ticket.

EMERGENCY SERVICE REQUESTS:

For all emergency maintenance requests, call the Unity 24-hour emergency response center. Emergency requests are handled via phone submission.

(760) 725-4324 / 4348

NON-EMERGENCY (ROUTINE) SERVICE REQUESTS:

1. Fill-out a Trouble Ticket and SELECT MEDIUM or LOW Priority

2. Upon submission of the Trouble Ticket you will receive a confirmation email. This is YOUR receipt of the request. Keep this email.

3. For updates contact your respective Area Facilities Manager.

SELF-HELP PROCESS

The purpose of the Self-Help Program is to provide tenants a way of repairing or replacing broken or damaged materials for the necessary upkeep of a building, BEQ, or office space. 

Self Help will provide materials that will aid in the maintenance of buildings, BEQ’s, and office spaces. These items will be provided at no cost to the unit, with the exception of some tools that may be required.

QUESTIONS

We welcome your questions and feedback. For more information, contact your respective Area Facilities Manager.