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Business Performance Office

Our Mission

We strive to help leaders, at all levels, better understand and define why they exist, assess how well they are doing it, and to make data-driven decisions that close the gaps!

Specific Capabilities

Performance & Analysis - Use independent and objective research, analysis, and modeling to help leaders define requirements and resources, assess performance of plans, operations, and processes, and to analyze risk to mission success.

Common Output Levels of Service (COLS) Program Management

Interactive Customer Evaluation (ICE) Program Management

Improvement & Innovation – Solve organizational problems to maximize the efficiency and effectiveness of business operations.

Lean Six Sigma / Continuous Process Improvement (CPI) Program

Projects & Training

Commander’s Initiatives – Facilitate/Manage/Implement strategic imperatives and/or projects.


Our Staff and Contact Information:

Title                                        Business Phone

Management Analyst                (760) 763-0434

Management Analyst                (760) 763-0436

CPI Training                             (760) 763-0434

ICE Site Manager                      (760) 763-0434/0436




MCIWest – MCB Camp Pendleton (Bldg. 1160)

Attn. Business Performance Office (BPO)

Box 555010

Camp Pendleton, CA. 92055-5010


Useful links:

• Interactive Customer Evaluation


Marine Corps Base Camp Pendleton